Refund policy
Last updated: October 20, 2026
14 days to change your mind
If a product does not work for you, you can ask for a full refund within 14 days of your purchase. You do not need to give a reason.
How to ask for a refund
Payments are processed by Paddle, our reseller and merchant of record. You can either:
- use the link in the receipt email from Paddle, or look up your order at paddle.net; or
- write to us at admin@nestdigitalstudio.com with the email address you used to buy.
When you get your money back
The refund goes back to the payment method you used. Paddle sends it as soon as the refund is approved; your bank or card issuer may take 5 to 10 business days to show it.
After a refund
Your licence to the product ends when the refund is made. Please delete the files and stop using the product.
If you live in the EU or the UK
Digital products are delivered immediately, so the statutory 14-day right of withdrawal for digital content can end once the download starts, as the Paddle buyer terms explain. The voluntary refund described on this page still applies to every purchase.